We will get this fixed for you ASAP just head over to our Contact Us section.
When you message, please include the following information:
- Your name
- Order number
- Product name and code of the item ordered
- Product name and code of the item received
- Picture of the incorrect item and a description of the incorrect item received
You won’t be able to attach an image of the incorrect item just yet but make sure you have one ready for when you receive a reply from us. Please wait until you’ve spoken to our Customer Care team before you return anything to us so we can make sure we get the correct item to you as quickly as possible.