NEW - Tracked returns!
Please follow the process below for returning your parcel to us.
1. Go to our returns portal at here. Follow the onsite instructions, you will need your order number and email address.
2. Repack items with all the tags still attached, ideally in its original packaging. Please remember to include a copy of your Delivery Note.
3. We use ParcelPost Return to handle your return and the service costs $9.75. Payment can be made with a credit card or PayPal.
4. Print and attach your returns label and take your parcel to your nearest locker, streetbox, PUDO or Post Office keeping your proof of return.
5. Once we have confirmation of your parcel from ParcelPost Return we will issue your credit, typically this happens within 2 weeks.
Click here to start your return
International Returns
REST OF THE WORLD RETURNS LABEL
We're sorry, but we are unable to offer a free returns service to our overseas customers. Returns must be made at your own cost. Please return to the following address:
Boohoo.com Returns
Widow Hill Road
Heasandford Industrial Estate
Burnley
UK
BB10 2BQ
You also can download an address label here
Remember to add your order number if you download a new address label - this can be found in Order History in My Account.)
Please note that unless products are faulty, we will be entitled to recover any direct costs of having to recover the products from you. In such an occurrence we may set such costs against the amount re-credited to you in the refund.
CANADA RETURNS LABEL
Simply return your items to the following address within 28 days of the date on your dispatch note. Please note, that returns will be made at your own cost.
Delivery Net,
45 Mural St. Unit 3,
Richmond Hill
ON L4B 1J4
You also can download an address label here
Remember to add your order number if you download a new address label - this can be found in Order History in My Account.)
NETHERLANDS RETURNS LABEL
Simply return your items to the following address within 14 days of the date on your dispatch note. Please note, that returns will be made at your own cost.
Boohoo.com Returns
Heasandford Industrial Estate
Widow Hill Rd
Burnley
UK
BB10 2BQ
You also can download an address label here
Remember to add your order number if you download a new address label - this can be found in Order History in My Account.)
FRANCE RETURNS LABEL
Simply return your items to the following address within 14 days of the date on your dispatch note. Please note, that returns will be made at your own cost.
Boohoo.com Returns
EGETRA SA,
Retour TSB (Mr PIERRE BELLIARD),
3/5 RUE MARC SEGUIN,
95190 GOUSSAINVILLE
France
You also can download an address label here
Remember to add your order number if you download a new address label - this can be found in Order History in My Account.)
SPAIN RETURNS LABEL
Simply return your items to the following address within 14 days of the date on your dispatch note. Please note, that returns will be made at your own cost.
Boohoo.com Returns
Widow Hill Road
Heasandford Industrial Estate
Burnley
UK
BB10 2BQ
You also can download an address label here
Remember to add your order number if you download a new address label - this can be found in Order History in My Account.)
ITALY RETURNS LABEL
Simply return your items to the following address within 14 days of the date on your dispatch note. Please note, that returns will be made at your own cost.
Boohoo.com Returns
Widow Hill Road
Heasandford Industrial Estate
Burnley
UK
BB10 2BQ
You also can download an address label here
Remember to add your order number if you download a new address label - this can be found in Order History in My Account.)